Reporting A Defect
For support getting to the add maintenance popup window see Creating Schedules, Unscheduled Records or Defects. In the window, click on the ‘Report A Defect’ button to continue.
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This will open another pop-up window with appropriate fields reporting a defect.
The ‘Record Type’ field cannot be amended and is limited to ‘Defect’.
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Click into the Defect Type field to choose a defect from the dropdown list.
Some defect types are specifically marked as safety-related, which may mean the vehicle cannot be safely operated whilst the defect remains.
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Where applicable (or the defect is safety-related) you can trigger the asset as VOR.
The VOR status will be updated after the defect has been successfully saved.
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After all required fields have been filled, click the ‘Save’ 💾 button to create the defect.
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If you have selected to VOR asset you will see an information pop-up containing details about setting the VOR status back to on-road. Click the ‘confirm’ button to close the window.
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The Maintenance Grid will automatically refresh to include the new defect. The defect will appear in the cell corresponding to the reported date.
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Troubleshooting
For any issues or errors that have not been solved please Contact Axscend Support.