Portal User Guide

Portal Newsletter - 10/04/2026

Release Notes

Pinned articles

  • Electronic Brake Performance Monitoring System (EBPMS) - Asset View

    What is EBPMS? EBPMS® is a useful tool for providing dynamic, live monitoring of your trailer’s braking performance. EBPMS has been included in the DVSA’s Guid…

  • Changing Your Password

    📌 You’re logged in to the Axscend portal. You know your current password. Click on your Username. The user menu will open. Click Edit User in the drop-down. A pop-up will open. Click on the Security tab. Enter your old password. Enter your new password. Re-type the new password. Click the Save button once the new password is strong enough. Your password has been changed. Password Security Look for the red warnings under the Password field. They inform you that your password: is either not long enough, not secure enough or does not match the confirmation field.

  • Rental Providers

    Rental Provider Information There are several keywords or phrases used during these how-to guides that may be unfamiliar. Rental - A hire/rental record created for an asset. A rental will have a customer, start date and optionally a rental group, return group, and mileage agreement. Rental provider - The company that is providing the rental service. Customer - The company that is requesting the rental. Asset - A vehicle on the Portal. Group - Groups within a company to organise assets. Rental/Hired Group - When a rental is created, a Rental/Hired Group can be selected. This is the Group the assets will move to when the rental starts. Customers can be set up to have a default group, and this option will be pre-filled for you when creating rentals. If you have the relevant permissions, you can edit your Customer's Default Rental group on Rental Customers. Return/Unhired Group - When a rental is ended, a Return/Unhired group can be selected. This is the Group the asset will return to when the rental ends. Your company can have a default unhired group configured, and this option will be pre-filled for you when ending rentals. If you have the relevant permissions, you can edit your Company’s Default Unhired group on Rental Settings.

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